Send a File

 

The procedure for sending a file depends on whether you are in a video call with the intended recipient(s).

 

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Sending a File When You're Not in a Video Call

To initiate a file transfer:

 
  1. In the main Directory window, click the name of the intended recipient(s). To select multiple individuals on a computer, hold down the CTRL key as you click on the names.
  2. At the bottom of the window, click the Chat button.


     
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    Good to Know!

    You can also open a chat session by
    double-clicking a contact's name.

     
  3. On the lower right side of the chat window, click or tap the Tools button.
  4. Click or tap the Send file button.
  5. Select the file you want to send, then click Open.
  6. SwyMed will ask the recipients for permission to save a copy of your file to their devices. Once permission is granted, the file transfer will begin.

Sending a File When You Are in a Video Call

To initiate a file transfer:

 
  1. On the in-call toolbar at the top of the screen, click the Public chat button.
     
  2. A chat window with all of the meeting participants will be opened.
  3. On the lower right side of the chat window, click or tap the Tools button.
  4. Click or tap the Send file button.
  5. Select the file you want to send, then click Open.
  6. SwyMed will ask the recipients for permission to save a copy of your file to their devices. Once permission is granted, the file transfer will begin.