Troubleshooting Calendar Problems
Symptom
Possible Causes
Possible Solutions
I can't swipe back/forward to another day/week/month.
Possible Causes:
• Simplified GUI is enabled
Possible Solutions:
• Log out of swyMed, disable Simplified GUI, and log in again
• Make sure that you are clicking on the calendar and holding down the left mouse button while you swipe
I can't join my scheduled event.
Possible Causes:
• The host has not started the call yet
Possible Solutions:
I can't start/join my scheduled event.
Possible Causes:
• The event's end time has passed
Possible Solutions:
• Once the event's end time has passed, the event cannot be started or joined
I can't edit my scheduled event.
Possible Causes:
• The event's end time has passed
Possible Solutions:
• Once the event's end time has passed, the event cannot be edited